MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter the 4-digit code
For Business
MouthShut Logo
Verified Member MouthShut Verified Member
Mumbai, Maharashtra, India India
Not going again on this website ever!!!
Jan 03, 2015 01:37 PM 8852 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I've got 3 consecutive disappointments from snapdeal and that too within a month.


1.I've ordered two kurtis from them which got delivered after 10 days.The quality was that of a roadside stall which sells third grade quality clothes.When I asked for a refund, all they'd given me SD cash to shop from them in the future.


2.After a week, I ordered two sunglasses from my regular mode of payment(i.e. not using SD cash).Out of those two sunglasses, one's lens was broken the moment I opened the box.However it got replaced within a week.


3.After this 2 nightmares, I ordered a kurti again but this time using the SD cash which i'd receive from my 1st order.To my shock, after a week all am getting is a mail from them that the product which I've ordered has gone out of stock.By gods grace they refunded the SD cash back into my snapdeal account.


Now unfortunately I do have SD cash into my account from my 1st order which I've to use anyhow.

Brand Response

Hi hayatjay, I am extremely sorry for the trouble that you have been through. Kindly share the order ID & you will hear from us soon with the right response. Thanks, Karan.

Upload Photo

By: snapdeal Deactivated | Jan 20, 2015  05:58 PM imageComments 2

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Snapdeal
1 Bad
2 Average
3 Good
4 Very Good
5 Excellent

MouthShut's Top Picks: Must-Read Articles

View All
X