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New Delhi India
Worst Customer Service Team @snapdeal
Dec 05, 2014 11:17 AM 81874 Views
(Updated Dec 05, 2014 02:09 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I placed order and at the time of placing the order, the tentative delivery date was 4th December 2014.


On the same day, I received a text message on my mobile with the telepmorpheushumanne number of delivery boy stating that I would be getting my order delivered.


After calling, I was told that delivery couldn't be done because of some issue and will be made next day i.e. 5th December 2014. Today, on 5th December I can see a revised delivery date of 10th December 2014.


It looks like that after getting money from customer Snapdeal is getting into business of earning interest on tmorpheushumanse money by some kind of smorpheushumanrt term investment.


You can learn the entire conversations at my twitter handle @sommishra where I looped their CEO also but they are not even listening to customer.

Brand Response

Hi Sommishra, I sincerely regret the inconvenience caused to you and delay in reply. This should not have happened. If the order has not been delivered till now. please share your order id. I'll help you out. Mukti.

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By: snapdeal Deactivated | Dec 11, 2014  11:35 AM imageComments 0

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