MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter the 4-digit code
For Business
MouthShut Logo
Verified Member MouthShut Verified Member
Bangalore India
Pethetic customer care service
Jun 08, 2014 03:52 PM 9769 Views (via Mobile)
(Updated Jun 08, 2014 03:52 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Ordered a pack of 2 tennis racket for immediate us, for practicing. To my surprise, I got only one racket in the consigmment received.


Daily followups are going in vein. Every day customer care executive is asking for 24 hours to provide a solution. They are not confirming whether I can use the first one at least as they are not sure if I need to return the consignment.


Is almost a week since I complained and still there is no assurance when they are shipping another racket. Pathetic customer care. Post sales they are least bothered with whatever problem the buyer is facing.

Brand Response

Hi Pavan, We sincerely apologize for the inconvenience caused to you. This should not have happened. Please let us know your order id. We will get it resolved soon. Thanks! Team Snapdeal.

Upload Photo

By: snapdeal Deactivated | Jun 10, 2014  11:21 AM imageComments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Snapdeal
1 Bad
2 Average
3 Good
4 Very Good
5 Excellent

MouthShut's Top Picks: Must-Read Articles

View All
X