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Amravati India
Beware of the snapdeal trap
Jan 06, 2015 07:42 PM 9868 Views

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Beware of the snapdeal trap.I ordered for a buy 1 get 1 product few months ago, they delivered smaller product, which was replaced by something not ordered for along with the smaller product again.


After complaining, I was made responsible fro return of the wrong parcel, which was hell of a job since the return slip provided by SDeal mentioned parcel weight as 1 kg while it was much more. After spending Rs.700/- and several efforts, they refunded my order amount instead of courier expenses as per their promise.


Can this company really earn the way it is all being handled? Should people have trust on them when they are so careless about customer grievances?

Brand Response

Hi Subhodh, I regret the inconvenience caused to you. Please don't worry. I am here to help you out. Please share your order id with me. I'll get this sorted. Thanks! Mukti.

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By: snapdeal Deactivated | Jan 07, 2015  06:10 PM imageComments 4

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