MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter the 4-digit code
For Business
MouthShut Logo

About Snapdeal

Product/brand information is coming soon. Stay tuned for updates!

Contact Details

+91-9212692126

Verified Member MouthShut Verified Member
Kosi Kalan, India India
The need to change their Logistic support
Mar 24, 2015 02:53 PM 8916 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Ordered Philips speakers from Snapdeal on 8th march order no 5244519973. Item was shipped on 10th but haven't received the product yet even after 15 days.


Their logistic support safe express courier had the audacity to send me msg that there was a failed delivery attempt while they had never tried to contact me.  three days later I got a call from local office that it will be delivered today but it never got delivered. I made formal complaint to snapdeal about the delay but looks like they just dont care.


I have no option but to cancel the order. snapdeal has lost a high spending customer forever.

Brand Response

Hi Kapil, I sincerely regret the inconvenience caused to you and delay in response. This should not have happened. Hope you have received your product. Thanks! Mukti.

Upload Photo

By: snapdeal Deactivated | Apr 20, 2015  06:13 PM imageComments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Snapdeal
1
2
3
4
5

MouthShut's Top Picks: Must-Read Articles

View All
X