Jun 27, 2013 03:50 PM
2879 Views
I bought a laptop **"Asus K55VM-SX086D Laptop(3rd Gen Ci7/ 8GB/ 1TB/ DOS/ 2GB Graph)(Silver Metal)"** from **snapdeal.com** against an order no.: **Order No.: 1062446783** placed on 2013-06-20 06:45:39 and made the payment using my credit card.
*The product delivered to us on 26.06.2013 by Delhivery which is in a damaged condition**. We lodged a complain to snapdeal via Customer Support Form on their website as well as intimated the portal by calling them via telephone.
*Snapdeal did not send the receipt of this complaint** as there is no written confirmation from them about the complaint number and when that is going to resolved.
*The display screen of the laptop is completely damaged and is not acceptable at all.** I am very disappointed by this kind of behavior and treatment by snapdeal.
*The party who shipped the product Technology Nxt, Mumbai** is very unprofessional to package this kind of sensitive items and Delhivery did not take care of the product.
*Snapdeal says that give us 1-2 days and then we will let you know what we can do. That is again very unprofessional approach for an item purchased for Rs. 48000.** That is not a small amount and can not be treated like a joke what snapdeal and Technology Nxt is doing.
