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Cherrapunjee, Meghalaya, India India
Bad Service, Worse Refund, Worst Business Ethics
Dec 02, 2014 11:24 PM 8872 Views

Customer Service:

Product Quality:

Delivery Timeliness:

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Reliability:

I placed an order to buy 4 music CDs, since 14th November and did not receive the product. On further enquiry, I received an email that the products were out of stock.


The out of stock notification came today 2nd Dec 2014. Way to go Snapdeal, your notification policy is really low tech and shoddy.


You have left a bad taste in my shopping experience with you. Not looking to do further business with you!


Order ID: 3565335595| Order Placed on: 2014-11-13.

Brand Response

Hi Reubenkynta, I sincerely apologize for the cancellation of your orders due to stock issue. This should not have happened. I'll forward this to the team and ensure this will not happen again. I request you to treat this incident as an exception as Snapdeal constantly strive to provide the best of service for its valued customers. Mukti.

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By: snapdeal Deactivated | Dec 03, 2014  11:39 AM imageComments 0

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