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Bangalore India
Dont go to SNAPDEAL for time sensitve items
Oct 31, 2011 09:24 AM 4013 Views

Customer Service:

Product Quality:

Delivery Timeliness:

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Reliability:

I bought couple of cake vouchers from snap deal a month ago. But when I contacted the Merchant, he was not aware of any such orders and I had to contact SNAPDEAL and Merchant several times. In spite of coordinating with both of them snapdeal was not able get the order through and they cancelled the order! This drama went on until the day I wanted the cake and SNAPDEAL who seem to be thick skinned were ignorant about my requirement. They kept saying somebody will contact me in 24 hours! What will I do with the cake if they deliver after the event?


SNAPDEAL is NOT an option if you have any time sensitive things. Do not depend on them as they hardly care or understands customer's requirement!

Brand Response

@ googlysubba, we again want to take the opportunity to apologize for all the trouble you had to go through. We hope we were able to compensate to you in a positive way. For any further queries, please do let us know. We would love to help you.

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By: snapdeal Deactivated | Nov 15, 2011  05:39 PM imageComments 0

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