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Rishikesh India
Snapdeal - Fake Offers, Fraud tracking number
Jan 16, 2013 01:17 PM 3253 Views
(Updated Jan 18, 2013 06:13 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

*Snapdeal** is a website that posts fake offers to attract buyers, and when you purchased from there they give you fake tracking number,  after few days they cancels those orders without contacting you. I Purchased a product on 5th Jan and the delivery time was 15th Jan.  On 14th Jan when I login via mobile to snapdeal site and checked my order history their it shows tracking no. of blue dart site. When I track that no. on Blue Dart site their is written "Numbers not found".


Check Screen Shot:


1) https://img545.imageshack.us/img545/485/faf814ad623a46779bb4258.png


2) https://img51.imageshack.us/img51/6473/67a3f7f5e70048caa05347e.png


On 15 Jan they cancelled my order and when I ask them reason for cancelling the orders, they give useless explanations and lies. They first lied to me that there was a technical error in their website, and when I argued with them to know the reason, they brought a new reason product is not available and they mistakenly post that offer on their website.


A very bad experience with snapdeal.  In short, snapdeal.com is a cheat and fraud website that would play with my money and posts fake offers with fake tracking numbers. My recommendation - Don’t use snapdeal for shopping purposes.


Snapdeal fake offer link page: https://snapdeal.com/product/cooler-master-haf-932-cpu/541733

Brand Response

Hi Kookykooky,
We are extremely sorry for the inconvenience caused. We understand that this should not happened but it was due to some technical error that incorrect MRP was displayed on the website. The same must have been informed to you by our customer care team. We sincerely apologise that this will not be repeated and we hope to serve you better in future.

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By: snapdeal Deactivated | Jan 21, 2013  05:45 PM imageComments 2

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