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Veraval India
Making Fool of Customers
Nov 26, 2013 08:42 PM 3496 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Making the customers a fool


Tracking number - 11128439573


Item Code - 1946868839


Registered mobile number - 8297111147


Just now I spoke to Sachit from your customer care department. My order was supposed to get delivered by today EOD. It is already 18:30 and I am damn sure that now it is not going to deliver to me.


I have contacted the courier department(customer care) many times to request, deliver this product today without fail.


Sachit was telling me that due to some low Man power issue they were unable to deliver it today! WHAT A JOKE! I had already received an SMS today morning that my order is out for the delivery then where this Man power JOKE comes from?


Let me make it clear to you. If it is not going to deliver to me today then I am going to return this product and will ask for the refund. THAT'S IT.


THE WORST PART IS THEY ARE DELETING MY POST FROM THEIR WALL ON FACEBOOK! THAT'S REALLY CHEAP.

Brand Response

Dear Darshan
We sincerely apologize for the inconvenience caused. This should not be happened. We have forwarded this to our logistics team to get it delivered on priority.
Thanks,
Snapdeal Team.

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By: snapdeal Deactivated | Nov 27, 2013  04:37 PM imageComments 0

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