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Never Trust SNAPDEAL.com
Oct 14, 2015 01:08 PM 7106 Views

Customer Service:

Product Quality:

Delivery Timeliness:

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Reliability:

Order ID: 8405406194, Placed On Sat, 12 Sep, 2015


Never Trust Snapdeal for purchasing any online deals. Sanpdeal are not trust worthy. One of the very bad experiences with poor customer care service & bogus deals. They don’t stand on the commitment & irresponsible.  I ordered LG 42 inches TV @36000 as a gift to my friend. It was supposed to deliver on 18 th September 2015 but they never delivered and gave to many false commitments on my follow-ups.  After 12 days debiting my Cred824it card, they simply refunded the amount and cancelled my order without my knowledge. After calling back to customer care they simply told they don’t have stock & cannot deliver, but I can order the same TV with high cost than my old order(42000 INR) so that can deliver it now. They check the buyers pulse & potential and jack the price as they want. I will never recommend SNAPDEAL to any of my friends and relatives in future.

Brand Response

Hi Arravikumar's, Please accept my sincere apologies for the inconvenience caused. This should not have happened. I have noted your order details. Our team will connect with you & shall ensure that this is resolved on priority.Thanks! Mukti

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By: snapdeal Deactivated | Oct 19, 2015  05:11 PM imageComments 2

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