Dec 18, 2014 12:46 PM
47286 Views
Sanpdeal has delivered wrong products twice(after replacement too) and are not refunding my money back.
This is regarding my order for a **Bajaj Platini PX 3L 4.5KW Instant Geyser worth Rs. 3026** on snapdeal.
Snapdeal doesn't have 4.5kW model Bajaj Platini. Instead they deliver the 3kW model for this price. I ordered this twice and both times disappointed.
First time when the 3kW model was delivered(order No. **3551030687** delivered on **19th Nov 2014**) from Delhi I thought it to be some common misplacement and ordered a replacement on 1st Dec 2014.
This time it was delivered(on **8th Dec 2014** from Hyderabad and received the same 3kW model. So, now I asked for a refund through mail (on the same day.
For which there is still no response from last 10 days.
Every time when I call the support center (spoke 3 times) they promise that they would take immediate actions which doesn't happen and I'm still waiting.