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Ghaziabad, India India
TOTAL FAKE PROMISE - product will replace
Dec 11, 2012 12:30 AM 3609 Views

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I purchase sony experia - Mini pro phone from Snap deal and I found it totally waste. when I asked them to replace it within 48 hours, they said "**Sir, its an electronic item and we cant replace it once its open**". It is so small that even my index finger is equal to 4 buttons on the keypad.


How can a person check a phone without seeing or opening it or even without a demo. I am more unsatisfied with snapdeal on this rather than the performance of phone. Their customer care are poor and dont let you to talk to some senior management. If u are serious about online shopping look somewhere else seriously, their entire team is fake.


Even if they check history of my shopping, they can see a great list and I was there regular customer from the time they advertised first time on roadies.


What a lame on snapdeal, that was my last shopping with them and many of my friends too and I mean it.

Brand Response

Hi Sandesh,
We understand your concern and apologise for the inconvenience caused. Please share with us the Order Id of your product and we will help you with this.

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By: snapdeal Deactivated | Dec 14, 2012  03:37 PM imageComments 4

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