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Worst ever ECom experience with Snapdeal. Never pl. Review on Snapdeal

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33%

1.87

1,34,583 Votes

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katiyarvikas

India

1 Review

Worst ever ECom experience with Snapdeal. Never pl

Oct 28, 2014 10:03 PM 19594 Views (via Mobile)

(Updated Oct 28, 2014 10:03 PM)

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I have ordered a Philips led on 11th Sep having Order no 4246748358 Bluedart Surface AWB no. 57980632555. The product was reached on 17th Sep. to Delhi west warehouse. But there co partner Blue Dart postponed the dates 3 times and all the given dates they missed and couldn't be able to deliver the product.

I have called Snapdeal 10 times and all the time false assurance I got that your product will be delivered within 24 hrs. Inspire of multiple complains I didn't received a single cell mplain number.

This is the way prepaid product that's why they are not taking care of it. If I would have purchased it COD. It would have been definitely reached to me on time. Friends my learning is never ever place any prepaid order in Snapdeal. Otherwise they will make fool of you.

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Brand Response

Hi Katiyarvikas, I sincerely regret the inconvenience caused to you and delay in response. This should not havee happened. I request you to treat this incident as an exception as Snapdeal constantly strive to provide the best of service for its valued customers. Let me know if you are facing any other issue. Thanks! Mukti.