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Hyderabad India
Snapdeal not at all monitoring sellers
Jun 18, 2014 08:08 PM 9384 Views
(Updated Jun 18, 2014 08:25 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Beware buyers; Snapdeal inclines more on Seller side than innocent customer's side. They always try to justify Seller's mistake and never listen to customer's cry. look what happened in my case:

  1. I place an order "Microtek UPS EBZ 850VA" Paid Rs.4715

  2. The seller sends me a wrong item "Microtek UPS E2+925" Cost Rs.4075

  3. I object the item

  4. Sanpdeal justifies that the item they had sent is superior to what I ordered

  5. I had to explain to them it might be superior, but of no use for me as it was *"NON-SINE WAVE INVERTER"

  6. They write to me that they would give me a replacement but not a refund and takes me into confidence

  7. I trust them and return the item back

  8. Now they write to me that they will not replace, but refund for the item

  9. Finally I have been Cheated by both the seller and Snapdeal and also got fooled.

I FEEL VERY SORRY FOR DEALING WITH "*SNAPDEAL*"


*My Order No. 2207415792 and Complaint No. 7209912*


*SIVAKUMAR.N*

Brand Response

Hi Shiva, We regret the inconvenience caused to you. Please don't worry. We will look into this issue on priority. Please give us some time. We will get it resolved on priority. Thanks! Team Snapdeal.

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By: snapdeal Deactivated | Jun 19, 2014  10:11 AM imageComments 2

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