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Tirupathi, India India
Worst disaster servies
Sep 13, 2014 07:50 PM 8506 Views

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I ordered a mobile in the snapdeal they told that they will deliver in 3 working days, but almost one week is completed till I did not get my  mobile, I suggest you guyes dont choose snapdeal go with amazon.


Next day I called customer care for inquiring about my order cancellation. CC Executive said that the seller is running out of stock so we can't process your order. I said that don't give false explanation I just checked on snapdeal.com and product is still available and same seller is selling that product. But he stick to his false explanation and not ready to give up. I said I don't want refund I want my product and you can't cancel my order saying that seller is running out of stock.


Any online shopper OR person knows that if the product is still available on shopping site that means it is in stock with the seller.


For all my valid points/queries he has same answer that "The seller is running out of stock so we can't process your order". Then I said please ship my order when the seller will have stock as I've already paid for this product. Then CC Executive said sorry we can't process your order, you can buy the same product if it is available on our site. All my efforts in vain. Finally I don't want to talk to these besharams(shameless).


I think this might be snapdeal strategy to attract customers with low price then cancel their order saying out of stock due to lots of order and tell them to buy that product with increased price.

Brand Response

Hi dameraram1,
I am very sorry about this. I request you to share your Order Id and I will try to my best to resolve this issue. My team will get in touch with you.
Thanks,
Kavya

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By: snapdeal Deactivated | Sep 13, 2014  09:20 PM imageComments 0

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