Avoid Rediff Shopping. Review on Shopping.Rediff

Here is an excerpt of my communication with rediff customer care people. The mail below was sent to me on 30th Dec 2003. Since then I have got neither the refund nor any mail from them. You can draw the conclusion about their quality of service yourself. I would strongly advice against shopping through rediff. - Dhananjay. ====================================================== Dear Dhananjay, Thank you for your mail. I am very sorry for giving you wrong information I apologize for same. I wish to inform you that I have arranged for refund. We have arranged to credit back your money which will reflect in your next billing statement. Assure you courteous, prompt service on all your visits to https://rediff.com Warm Regards, Chhaya Jadhav Customer Service Rediff.com -----Original Message----- From: Dhananjay Diwan (djdiwan@rediffmail.com) Date: Monday, December 29, 2003 12:48 PM To: Shopping (shopping@rediff.co.in) Subject: RE:Defective Product: Russian Military Binoculars (Order No 1731131) Hi, This is with regards to replacement of Defective Product: Russian Military Binoculars (Order No 1731131). I did not ask for replacement, but refund. Still I got a mail from you saying I will get replacement. Now 1 month has passed and I have got neither. I understand that being an Indian consumer, I should have infinite patience. So, waiting for your precious reply, or the replacement/refund in a few years. Happy christmas! On Mon, 01 Dec 2003 Shopping wrote : > Dear Dhananjay, > >Greeting and Good wishes from Rediff.com. > >Thank you for placing your valuable order with >Rediff.com > >I wish to inform you that I have received your parcel and arranged for >replacement which you will be receiving shortly. > > Assure you courteous, prompt service on all your visits to > http://www.rediff.com >Warm >Regards, > >Chhaya Jadhav >Customer Service >Rediff.com