Aug 28, 2014 09:40 AM
8003 Views
Although I have placed one product (order number 19012851) but immediately I found the Shoopclues has charged more than the price claimed on their website.
Hence I cancelled following orders:19012865, 19012913, 19012907, 19012899, 19012879 & 19012875, although I have paid for these orders through my credit card in the refund section they shows its a COD order, and I don't know when my money will be refunded back. For the said problem I have registered complaint vide ticket number 1052249, 1052247, 1052243, 1052238, 1052235, 1052232 but I have received nothing other than a bunch of Ticket Numbers.
Secondly in the same order number after making payment I came to know that most of the orders are being overcharged than that of the price claimed in their website for the order number19012887, 19012883, 19012893, 19012905 and registered complaint vide ticket number 1046940, 1046943, 1046954, 1046972 but again No response for the Shopclues although two days has been passed. I didn't find any email ID of the customer care on their website and also I hold the line for about 15minutes but could not got connected to the So called Customer Care Executive on(0124) 441 4888.
