Defective product. No Refunds. ShopClue -- Clueles. Review on Shopclues

Hi,

I ordered 2 products AT SHOPCLUES:

1) CAR MOUNT MOBILE HOLDER - For all Handset and Cars  Code: 563255

=> The product DOES NOT stick to windscreen  i.e. product is faulty.

2) Mobis Universal Usb To Micro Usb Cable for Mobile Phones  Code: 821810

=> Micro USB connector is big in length. Resulting in a portion of connector always poping out from mobile . Don't know if this is a faulty design or faulty product.

Shopclues promised  refund multiple times. But REFUNDS never happened.

SMART RETAILER. -- SENDS PROMISED PRODUCTS BUT FAULTY.

DON'T RISK YOUR MONEY FOR CHANCES.

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16 Oct 2013: No refund even after several promises. A mail exchange below

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Sanjay Gupta, Aug 19 05:29 pm (IST):

Hi,

1) CAR MOUNT MOBILE HOLDER - For all Handset and Cars

Code: 563255

=> The product should stick to windscreen after the product is locked.

The holder doesnot stick and falls. i.e. product is faulty.

2) Mobis Universal Usb To Micro Usb Cable for Mobile Phones

Code: 821810

=> Micro USB connector is big in length. Resulting in a portion of connector always poping out from mobile . Don't know if this is a faulty design or faulty product.

Best Regards,

Sanjay Gupta

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Pooja, Aug 20 09:24 am (IST):

Hello,

Thank you for contacting ShopClues.com.

Your request has been forwarded to the merchant and we will try our best to get you a resolution within the next 3-4 days. Please be assured that ShopClues.com always protects your interest and we will be expediting your request.

However, some times our response may get delayed due to the nature of the issue or availability of the merchant.

Here is a useful link to get further answers to your questions:

https://shopclues.com/return-or-replacement.html

Thank you for your patience.

Pooja - ShopClues

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Sanjay Gupta, Sep 02 10:18 pm (IST):

This is a follow-up to your previous request #403069 "ShopClues.com: Order 588533..."

Hi,

I have still not received the refund(@Rs239/-) for both my faulty products. Can you let me know the status? I thought it was escalated and it will be fast.

Best Regards,

Sanjay Gupta

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Date: Mon, 2 Sep 2013 16:48:27 +0000

From: support@shopclues.com

To: guptsanjay@hotmail.com

Subject: RE: [ShopClues.com] Re: ShopClues.com: Order 5885339- Product is faulty

##- Please type your reply above this line -##

Hello,

Thank you for contacting ShopClues.com.

Your request has been logged with ticket number 428772, please use the same email for further communication. We try our best to get back to you within 2 working days.

Team ShopClues.

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REAL CHEATS. YOU WILL AGREE