MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter the 4-digit code
For Business
MouthShut Logo
Verified Member MouthShut Verified Member
India
Cheated me sold a fake samsung mobile.
May 11, 2016 01:30 AM 1218 Views (via Android App)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I had ordered a samsung mobile metro 313.


Price-1798


Got a mail that order is confirmed, but after one day got a mail the product is not available.


After that the product got delivered to my house as I was need of it I accepted that product but after opening the product it was not getting switched on. And the mobile was Samsung from outside but literally, it was a china mobile.


Then I contacted the customer care they told me to send the pic of the product they will return it but after sending that they said no they can't take that cause I had it after the product got cancelled I said so how I got that product in the box of shop clue with they said we cannot do anything and I lost my money felt so horrible

Brand Response

Dear Customer,
We regret the inconvenience caused to you. ShopClues is now working in association with Mouthshut.com to offer you a smoother & better shopping experience. Please share your order details with us so that we can expedite the resolution process regarding your concern, Awaiting your response.
ShopClues.com - Serving Customers Better!
Best Regards,
Customer Support Team
ShopClues.com

Upload Photo

By: shopclues Deactivated | May 11, 2016  08:43 AM imageComments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Shopclues
1 Bad
2 Average
3 Good
4 Very Good
5 Excellent

MouthShut's Top Picks: Must-Read Articles

View All
X