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Bangalore, India India
One of the worst online portal to shop
Sep 27, 2013 06:30 PM 2220 Views

Customer Service:

Product Quality:

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I am here to share a weird shopping experience with shopclues.com . I have ordered some air fresheners from this site (order number 7008933). After a week I received a mail saying that the order has been cancelled due to lack of stock and the amount will get refunded . But am able to see the same products on portal with message as "IN STOCK" and can able to order once again .


When asked about the same to customer care executive , Instead of answering the question , he is saying the same statement  *"Thank you for calling shopclues . Your amount will be refunded soon . Have a nice day !! "


LOL. I wonder what they will do If I have ordered again the same Have to wait and see whether they refund money which I have paid at least.

Brand Response

Dear Customer,
We regret the inconvenience caused to you. ShopClues is now associated with Mouthshut.com to offer you a better shopping experience. We hope that your concern has been addressed. If not, please respond to us with details within the next 7 days.
Best Regards,
Customer Support Team
ShopClues.com

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