MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter the 4-digit code
For Business
MouthShut Logo
Verified Member MouthShut Verified Member
Bangalore India
Sony Xperia Mini Pro SK17i from Saholic.com
Feb 08, 2012 08:49 PM 3324 Views
(Updated Jun 10, 2012 10:49 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

10-Jun-2012 Note: This is a review of the saholic.com shopping site. For my review of the phone itself, please visit: https://mouthshut.com/review/Sony-Xperia-Mini-Pro-review-notnrssuon


Saholic.com site review:


Frankly, I was nervous after placing my first order on Saholic.com as I wasn't sure how trustworthy they were. Would they deliver on time? Would the phone be in working condition or broken to pieces during transit? Would they send the right model/color/accessories?


I placed my order ~9pm on Mon night, and was rather pleasantly surprised when the new mobile was delivered around noon on Wed to my apartment in a Bangalore suburb.


Pros:


Rapid delivery (less than 48 hours)


Tamper-proof packaging - bubble wrapped+sealed box inside a sealed plastic-lined envelope


Printed invoice with product details and date stamp


As promised, the phone came with the black default cover (backplate) + a turquoise cover


The phone battery was precharged to ~35% so I could test everything right out of the box.


Cons:


On Wed noon the Saholic.com site indicated that my phone had already been delivered (!) though I hadn't received it yet -- so I had to make two separate phone calls to track it down - first to Saholic customer service in Gurgaon (not very useful), and next to Blue Dart in Bangalore. Turns out the courier guy (Blue Dart) had handed it over to a security guard at my complex instead of coming up to my apt - they could have atleast called as my telephone no was clearly printed on the package


A delivery status alert via sms/email would have been helpful - Flipkart does this extremely well.


Sony doesn't include a full-scale manual with the phone, which is a bit of a bummer.

image

Comment on this review

Read All Reviews

YOUR RATING ON

Saholic
1 Bad
2 Average
3 Good
4 Very Good
5 Excellent

MouthShut's Top Picks: Must-Read Articles

View All
X