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Verified Member MouthShut Verified Member
Bangalore India
Never buy ordered Christmas cards on 12th Dec
Jan 06, 2015 11:31 AM 9569 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I ordered cards on the website with the design and content and paid it on 12th Dec and was promised to be delivered in 6 days and have never received a call till 6th Jan so far in spite of contacting them multiple times. I was promised a call back by a manager which never happened.


The worst part is the wait time you have to go through to get to someone on from customer service. Once you are there they tell you the order is delayed due to some "technical issue" which is the standard dialogue. So just cancelled the order and was no point getting Christmas cards beyond 6th Jan. Worst service ever and no apology at all.


Order Number 4608-0664-2824


Order Date December 12, 2014 13:37


Order Status Order under processing


Shipping Time 6 working days

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