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Akurdi India
Have Not Got The Product Or Any Sort Of Explanatio
Jun 30, 2018 02:16 PM 3606 Views (via Android App)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Purchased a cooking induction range from pepperfry. Paid for it. Expected it to be delivered one time. After it wasn't delivered on time, expected someone from pepperfry to contact me. All the above were my fault, I Actually believed the lies that pepperfry was peddling.


One week later( After the expected date of delivery, which itself was 8 days after the date of purchase) and atleast 10 written complaints, 8 very long phone calls including hours of listening to hold music from both, pepperfry and the delivery agent delivery, I finally got a call back from pepperfry today to say that they had no information and basically don't have clue.


This are the shameless activities they do : -


Make false promises about the delivery schedule and take the customers money.


After 48 hours do not respond, just hope the person gives up. His money is now our money anyway. ( in excess of 20, 000 )


Do not call back in 12, 24 , 48, 72 hours.


Giving the product two star rating even though. I have not yet received it since a rating is compulsory.


So my request is not to pay advance money before delivery on any websites. Pay only on legal sites like amazon, flipkart etc.

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