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Verified Member MouthShut Verified Member
Angadipuram, Kerala, India India
Lost my money
Jan 10, 2014 06:16 PM 377142 Views

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Product Quality:

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I lost all my money in PayTm cash one morning. Now it shows 0 balance. I am trying all possible ways to contact PayTm - lot of mails, support forums and what not. But I didn't get any response except for some auto replies. This is really really frustrating. They should have sent at least one message telling that they are looking into it.


Guys, never ever load cash into your Paytm account.

Brand Response

Dear Customer,
We are very sorry to read your issue here. The best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Please provide us with the mobile number and the email id registered with your Paytm account at care@paytm.com so that we could check the details of your transaction and resolve your query.
Should you require any other assistance, it can also be sent to us at care@paytm.com.
Best Regards,
Paytm Customer Care
care@paytm.com

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By: Paytm Deactivated | Mar 09, 2014  04:46 PM imageComments 0

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