A close friend recently used Paisabazaar to apply for a personal loan and the whole experience was stressful. The platform promised quick offers, but after submitting details they were bombarded with follow-up calls from multiple lenders every day. What looked like a simple comparison turned into nonstop telemarketing. When they finally picked an offer, the disbursal was delayed without clear explanation and customer support gave vague answers or passed them between agents. There were also surprise fees that were not clearly explained up front, which added to the frustration.
My friend felt their privacy was compromised since many companies now had their number and kept calling about unrelated products.