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Dum Dum India
Its really pathetic service
Jan 02, 2016 11:58 AM 5676 Views

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Its really pathetic service.


Yesterday I hired a ola cab.The details are below.


Service type Kolkata, Cab, Sedan


Booking Date 01 Jan, 2016, 10:35 pm


Pickup Date 01 Jan, 2016, 10:39 pm


TOTAL FARE Rs.714/- TOTAL DISTANCE: 13.86 km


TOTAL RIDE TIME: 27.26 min


First 4 km: Rs.99.0


Rate for 9.86 km: Rs.98.6


Free ride time(0 min) Rs.0.0


Ride time charge for 27.26


min: Rs.27.26


*=Peak Pricing charge(3.0x) Rs.449.74=*


Total tax Rs.39.13


TAX BREAKUP


Service Tax Rs.37.78


Swachh Bharat cess Rs.1.35


(Taxes added to your total fare)


It added a extra 3x charge for peak hour over my normal charge. When I called the ola customer care they said when there is shortage of cabs they can add extra charge.That may be 2x or 4x.Please tell me why should I pay extra charge for their shortage of cab. They add extra 449.74.I asked everyone, that much high cost for peck up charge is tolerable? I have attached my ola bill for prove of my words.


I use OLA  cabs for long time.But what happened with me at yesterday.Sorry to say this is my last time.For now I also a good member of the #avoidola

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