nykaa Cares
nykaa is working closely with MouthShut.com to enhance customer satisfaction.
1/5 stars - AVOID NYKAA FASHION
It's been a month since I initiated a return with Nykaa Fashion, and I'm still waiting for my refund. Despite multiple follow-ups, they've failed to collect the item, process the refund, or respond to my queries. Their customer service is unresponsive, and their return policy seems designed to frustrate customers.
I'm taking my complaint to the next level and will be sharing my experience on social media and with consumer protection agencies. If you're considering shopping with Nykaa Fashion, beware: they don't seem to care about their customers' time or money. I'm not going to let them get away with this poor service, and I hope others will join me in holding them accountable.