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Guwahati India
Pros and cons of netmeds
Jul 29, 2017 03:38 PM 8639 Views (via Android App)

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Netmeds is a premium online pharmacy which was launched in the year 2015.From its very beginning I have been a regular customer.So today I am sharing my unbiased review about netmeds purely based on my personal experience.


Pros-


1.The netmeds app is user friendly.


2.Huge collections of medicine available.


3.You can buy alternative medicines with same generic name.


4.Gives 10-15% discount.


Cons-


1.Ask for a prescription for each and every medicine.( even for a common cold drug)


2.Their pharmacist never accept the prescription you provided at one go.You need to persuade them via calling for approving the prescription provided by your personal physician.


3.After rejecting the prescription they try to convince you to consult with their own doctors online for which you have to pay an additional 400Rs.


4.Cash on Delivery facility is often disabled.


5.Take delivery charge even if you buy medicines worth Rs10, 000.


6.Delivery time is comparatively long.


Below I have provided two invoices for support of my review.

Brand Response

Dear Himshikhar Deka,
Thank you for letting us know about your experience with Netmeds.com and it means a lot to us. We are always keen to listen to our customers and to receive their feedback and we appreciate the time and effort you have spent to share your review here in Mouthshut Review Platform.
We would request you to check the video on the link http://bit.ly/1STwDwG to know more about a valid prescription. We are more concerned about the safety of our customers before dispensing any medication, hence we request our customers to share a prescription as per Govt norms.
We do help our customers to get a valid prescription from our online network doctors which are NOT COMPULSORY but we suggest only if any details are missing on your prescription that you share with us. This Online digital prescription is COMPLETELY FREE OF COST if the request goes from our end.
Kindly be informed that we do provide delivery in 24 hours time, however, the delivery timeline may vary according to the delivery location and product you order with us. Hope we are able to clarify.
If you are still not satisfied with our reply, please email us your concerns to escalation@netmeds.com, we will definitely check and have your issues resolved.
Thanks & Regards,
Netmeds Team.

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