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MouthShut Score

13%

1.19

32,436 Votes

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edisondsa

Goa, India India

1 Review

11 Followers

Never try to purchase anything from this site.

Nov 07, 2012 07:54 PM 1443 Views

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**I have faced a very pathetic service from NAAPTOL, in fact I would say there is no service for the customers. They will easily accept the order you are going to place but there is no exchange or return policy with them for customer satisfaction.

They even don't bother to reply to customer concerns. I have been trying to exchange one of my order since last 4 months but no revert from their side.I will never recommend anyone to use this site, because I have already very bad experience with them.**

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Brand Response

Dear Customer,
Thank you for notifying us with your complaint, we regret for the inconvenience caused to you.
We would surely resolve issue,kindly help us with your order id so that we can assist you better.
Looking forward for an early update from your end and hope that you would give us an opportunity to bring a satisfactory conclusion to the issue.
Kindly write back to us at crm@naaptol.com or call us at 09223516148 for further assistance.
Please be assured of complete resolution.
Thanks & Regards,
Customer Service.
Naaptol Online Shopping Pvt.Ltd.