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PALAKONDA India
Hey naaptol, are you there?
Sep 21, 2012 06:22 PM 1784 Views

Customer Service:

Product Quality:

Delivery Timeliness:

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Reliability:

I recently ordered for one brief for rs 90/- in naaptol with order no 4923450 dated 13-09-2012.but till to date no shipping has been done by them.only one remark, order verified.hey naaptol what are you verified for a singly inner wear. How much time to be taken to deliver my product. If you are not satisfied the customer u just refund the amount. Unless don't cheat online buyers because innocent online buyer depend on reviews and tv adds just have belief on you. But.already 9 days over. When will you deliver my item.its not a matter of a single inner wear of just 90.its a challenge to the online shopping site to deliver the customer need in a right way and right time.


Even it is a hand kerchief for rs 20/- you have to deliver the item at right time..its not a matter of cost. Its the matter of reputation of your online store.mind it. Atleast now you can deliver my product as early as possible. Otherwise you just refund it. Don't cheat prepaid online buyers.try to improve quality and timeline etc. Other wise naaptol and like other online stores never reach top position in the country.

Brand Response

Dear Mr.Telikicherla,
As per our telephonic discussion, please accept our sincere apologies over the delay. We have cancelled the order & processed your refund.
Your refund amount will be credited back to your card account in 2 to 3 working days.
Please accept our sincerest apology for trouble or inconvenience caused to you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.
Your patronage is important for us.
Truly,
Naaptol Care

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By: Naaptol Deactivated | Sep 22, 2012  02:40 PM imageComments 2

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