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Bangalore India
Don't spend your money and time on this site
May 17, 2013 06:48 PM 1889 Views

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I ordered a product after comparing between tradus and naaptol and this was the first time I used this stupid site. After paying for the product I waited for a week but the status remained as order verified. After that without any notification it changed to "Cancelled for Refund". When I called them I was informed that the price displayed on the site was wrong and hence they have cancelled the order!


Now coming to the refund of amount it is another big natak. I am still waiting for my refund after 3 weeks of ordering the product and every time I call them the customer care guy gives a different story. I am going to file a consumer court complaint if I dont get the refund by this week.

Brand Response

Please accept our sincere apologies for the inconvenience caused to you.
We recently signed up with Mouthshut.com to ensure customer satisfaction. However, your complaint is very old & it seems your product is out of warranty.
We look forward to serve you better on your next purchase with naaptol.
Your continued patronage and suggestions are a vital parth2111 of our growth. And for that, we are most grateful.
Regards@naaptol

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By: Naaptol Deactivated | Nov 04, 2016  07:00 PM imageComments 0

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