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Ambala India
REALLY A BAD EXPERIENCE
Jul 31, 2017 09:40 PM 2167 Views

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I am a victim of cheating and fraud by naaptol.com. I purchased a mobile Videocon V1750, Orderno. 260542, by online shopping from Naaptol.com in advance payment of Rs. 7990.00. On 29.03.2010. I received the shipment on 08.04.2010. When I opened the courier, I found that the seal of box is broken, all the inner components were opened and there were lots of marks on the mobile set. It was a used set and a 2 GB memory was missing. When I called at the given customer support number(9223516148), after several calls and lot and lot time keeping me in hold they told me that the will give me a ddress where I have to send the mobile set, and they will replace the set, but even after after, calling them for 5 times and investing my lot of time and energy I didnt received the address.


I request you to please do the needful to make my hard earned money get back with the return of this used mobile set.


They really makes he customer's fool they show something and deliver something.


All  over I advice you to don't trust on this website this is really scam, there are lots of there websites else Naptol.

Brand Response

Please accept our sincere apologies for the inconvenience caused to you.
We recently signed up with Mouthshut.com to ensure customer satisfaction. However, your complaint is very old & it seems your product is out of warranty.
We look forward to serve you better on your next purchase with Naaptol.
Your continued patronage and suggestions are a vital parth2111 of our growth. And for that, we are most grateful.
Regards@Naaptol

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By: Naaptol Deactivated | Aug 01, 2017  11:16 AM imageComments 0

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