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Delhi India
Incorrect specification on website (order#4165690)
Jun 25, 2012 01:24 PM 2058 Views
(Updated Jun 25, 2012 01:27 PM)

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I was tricked in buying a router with specification which says it has USB port. They send the router without USB port. I called as per their terms withis 2 days to complaint. Initially they said that send back the product , when I sent back . After 5 days they said I should have reported within 24 hrs of delivery. But its listed 2 working days to report for issue. And I reported well within on working days.


They refuse to listen and honour what posted on their own website and term and condition. Basically told me to take a hike. They are not doing anything. I will be filing my case in consumer forum now. Beware of Naaptol.


Bad place to do online shopping.

Brand Response

Dear Sir,
Thank you for notifying us of your complaint.
We have every desire to address your needs and provide the best solution available to resolve your issue at earliest.
We request you to help us with your order number to assist you further.
You can also write us at support@naaptol.com or call us at 09223516148 to assist you better.
Please be assured of complete and satisfactory resolution.
Truly,
Naaptol Online Shopping Pvt Ltd

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By: Naaptol Deactivated | Jun 26, 2012  10:30 AM imageComments 3

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