Very bad after delivery service. Review on Naaptol

Dear Shashank,
We are sorry to note that the items that you have purchased through the order no-3715934 & 3715976 were defective.
This is a very rare and unfortunate case and we apologize for the same.
As per our telephonic conversation we request you to kindly send the item back to our warehouse within 7 working days mentioning the order number on the packet.
Items are to be returned with all accessories and original packaging.
Careful attention is to be given with the packing of the product to avoid damage during transit.
Kindly do note- the above two points are to be strictly adhered to so that we may process with a refund.
We would request you visit your nearest Blue Dart office and send the whole product to the below mentioned address:
JS associates.
2, Mangesh Industrial estate ,
Subhash Nagar
Mulund Link Road.
Nahur West - Mumbai 400 078.
Land mark Behind Designo Furniture Showroom
Also, provide the centralized A/c # 113260. Mode: DP to the logistics. You will not have to pay any courier charges for the same and if asked for the value of the order at the counter, kindly mention a value below Rs 1000 (as the order is defective does not hold any commercial value).
On the back cover of packing request you to add your name and complete address, along with Naaptol order no [3715934 & 3715976] and your mobile/ landline no for easy identification and further processing.
Please put the copy of print label/ invoice/delivery challan received by you (copy) inside the box along with a note stating the details of defect.
Kindly write back to us at contact@naaptol.com or call us at 09223516148 & help us with the awb# & cheque favoring name.
It would take 4 to 5 days for the product to reach us, & post that we would send you the refund cheque in 12 to 15 working days.
Request your patience in the interim.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.

Cancel

By: Naaptol | May 07, 2012  06:01 PM Comments 0