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Nagpur India
Late delivery , Improper response
Apr 17, 2012 01:16 PM 1462 Views
(Updated Apr 17, 2012 01:33 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I Have ordered for a HP (8 GB) pendrive through Naaptol vide order no 3785231 on 9th of April 2012 , but till date could not receive it neither the customer care executive was able to tell me the exact date at which they are going to dispatch the product.


I am feeling as if I am forged by get ahead with naaptol by worst buying experience now god Knows what will come up in the product.


I never never ever suggest someone to book a product through Naaptol.

Brand Response

Dear Mr.Sarkar,
As per our telephonic conversation you said that you have received different product.This is a very rare and unfortunate case and we apologize for the same.
Your complaint Id 2783147 & we have escalated this case to concerned vendor & awaiting for the same. We request your patience in the interim.
Please be assured of complete & satisfactory resolution.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.

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