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Bhubaneswar, India India
Issues with the return pick up, no ownership
Jan 21, 2012 04:48 PM 2820 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I ordered a Full sleeve shirt, received a black shirt. Their quality team acknowledged over its a problem from your end. The morning I got a call for pick-up I was leaving for B'lore and their executive suggested would be easy and quick if I can take it B'lore. She assured me there will be a pick up on that weekend(Jan 7/8) from my B'lore address.


No one called me. I had left the shirt in B'lore hoping it would be picked and the issue could be quickly resolved.


Now I've been calling Myntra customer care but to no hope. First I spoke to someone in the name of Anand, he assured it would be picked by 14th, no one turned up. After waiting for 7 days next I spoke to Kirti, she assured it would be picked by yesterday. No one turned up.


This is frustrating considering it is my first order with them.

Brand Response

Hi,
Pls accept our apologies for the delay in our response. We will escalate this and have our team look into it on priority. They should be in touch with you by EOD.
Thanks,
Team Myntra

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By: Myntra Deactivated | Jan 27, 2012  10:53 AM imageComments 0

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