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Verified Member MouthShut Verified Member
mumbai India
Doubtful quality
Jul 21, 2008 03:35 PM 3224 Views

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Unfortunately, I happened to come across this site myntra.com and to add to it I ordered a customised jigsaw puzzle. The product quality was extremely poor. For the price charged, i would have expected a better product  quality.


I don't think will have the courage to shop at myntra in the future. Although, variety of products was awesome and even the delivery time was good but the product quality gives it a BIG thumbs down. Really wonder, when there are so many competitor sites having such products, how will Myntra survive if it follows such poor quality standards.


Although I have bought only 1 product of Myntra i.e the jigsaw puzzle, the overall feeling was a big     " NO.. NO..."


I feel zoomin.com scores FAR ahead of myntra in terms of quality, no doubt on this. Hope you guys read this and do some more research before buying any product on myntra.


Rahul

Brand Response

Dear Rahul,
We are glad to inform you that Myntra.com has now joined hands with Mouthshut.com in our quest to achieve customer delight. In addition to our helpdesk we will also be actively resolving every service request/feedback posted on this open platform.
Request you to share your order ID for us to get in touch with you for immediate resolution. We also understand that it’s been a while that you have posted your comment however we would appreciate you giving us an opportunity to assist you.
Jigsaw puzzle is one of our top of the line customizable gift product and utmost care is taken to ensure high quality standards are achieved for us to be able to deliver a “wow “experience whenever it is gifted to anyone.
You, our customer, are our focus and your experience takes precedence over everything else. It is the key principle of Myntra.com and I would like to reassure you that we will continue to remain invested in offering the best shopping experience for Fashion and Lifestyle products.
Sincerely
Chirag B
Customer Connect

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