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Shipped but Not Delivered. Review on Myntra

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MouthShut Score

28%

1.89

84,324 Votes

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sandeep1096

Hyderabad India

12 Reviews

Shipped but Not Delivered

Sep 18, 2010 09:36 PM 4532 Views

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In the age of outsourcing big fishes like 'Blue Dart + Myntra' also outsourcing their delivery business to irresponsible delivery companies such as 'Rawat Enterprise' and they simple 'Return the product'!!!!

The address given by you is your native place and where my parents are staying since 1982. How you feel, if some courier company says that the address is incorrect. CANNOT BELIEVE.

While placing the order 'Myntra' asked the whole history, like complete shipping address, number, billing address and the number in case of issue. I have given all the numbers like contact number of shipping address, my contact number but I was not knowing that phone calls are so costly that MYNTRA and BLUE DART cannot effort it.

However, my experience with MYNTRA was very very bad. Since Myntra took the money from me and didn't deliver the product at ALL

Myntra order Number: 1453968 Bluedart Shipping Number: 47516867613

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Brand Response

Dear Sandeep,
We are glad to inform you that Myntra.com has now joined hands with Mouthshut.com in our quest to achieve customer delight. In addition to our helpdesk we will also be actively resolving every service request/feedback posted on this open platform.
From your post it is evident that we have let you down and your experience with Myntra has got compromised. We regret the inconvenience and sincerely apologise for same.
Based on your service request registered we did look into the issue and the product was delivered on 20/9/2010. We are happy that you shopped with us and truly wish this experience hasn’t upset you.
We understand that it’s been a while that you have posted your comment however we would appreciate your feedback on closure of your service request.
I would like to reassure you that we will continue to remain invested in offering the best shopping experience for Fashion and Lifestyle products.
Sincerely
Chirag B
Customer Connect