May 14, 2025 05:53 PM
604 Views
I confirmed delivery availability with MyFlowerGift before placing an order for a colleague's wedding. Paid extra for same-day, fixed-slot delivery. Not only was the delivery missed, but there was also zero communication no call, no response to my calls, texts, or emails.
The next day, they gave a pathetic excuse that the recipients number wasnt working a number I had used to speak with the person on the same day. Even after providing an alternate number and location pin, they still didnt bother to deliver or resolve anything.
They didn't respond on text, very rude on call and did not provide any resolution over email. They outright refused to redeliver, did not refund and claimed that the flowers were wasted - as if it was the customer's fault when they did not inform or offer any resolution.
Completely unprofessional, irresponsible, and dishonest.
Never using this service again, and strongly recommend others stay away.
