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Delhi India
Honda is consistent in Poor Service across Dealers
Jul 19, 2013 06:13 PM 4574 Views
(Updated Aug 21, 2013 05:57 PM)

Finance Plans:

Service and Support:

Staff Courtesy:

Timeliness:

The first experience with HONDA service  was described here. https://mouthshut.com/review/Hasan-Associates-Pondicherry-review-qtmrquntmr


Then there was only one dealer. Now there is another one :-


Moham Honda


No.151, M.G. Road, Muthialpet,


Pondicherry


0413-2238104


Since it was decided never to return to Hasan Motors, it was this now dealers turn.


The Dazzler with 20000KM on the odometer is checked into the workshop. The work requested is

  1. Oil Change

  2. Brake fluid change

  3. Chain clean, lubricate, tighten.

  4. Sparkplug clean adjust gap,

  5. Wash and clean

It is ready to collect after 2 days. And the state of the motorcycle?

  1. Oil change : Done

  2. Brake Fluid : I cannot see the visual indication, so I ask the Service Manager to open the reservoir. "We changed it Saar!" I insist it be opened. When the mechanic tries, he is unable to unscrew the lid. So how did the brake fluid change ??!!

  3. Chain : The grim on the chain cannot be cleaned. The chain, front and rear sprocket needs to be changed. After 20000KM Lubrication, not done until I asked for it.

4.Sparkplug : Not touched.

  1. Wash and clean : Well with teenage child labour playing around the workshop, what can you expect. His weapon is a spray bottle with soap fluid and all the kid can see is the fuel tank and the mudguards. Even the rear view mirrors are not cleaned, and the number plates are smudged.

Hurray for Honda's CONSISTENT poor quality of service.

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