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new delhi India
They will deduct money from you card without
Nov 07, 2013 11:04 PM 2774 Views

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Never use this service they are big cheaters. The agent of matrix services told me that all incoming calls will be free, but I went through a huge amount of deduction without my consent in my credit card. They are big cheaters. NEVER use their services. I tried contacting them several times, but I never got a satisfactory reply. I am extremely frustrated and do not know what to to do to get my money back.


Tried contacting and escalating the issue to various departments. Now as a last resort I want to submit a case against matrix in consumer court.


Vinay Kumar Shukla


22vinayshukla@gmail.com

Brand Response

Dear Mr. Shukla,
We are sorry for the inconvenience caused. To investigate this matter further, request you to contact us at support@matrix.in or call+91 9811288888 and let us know the details of the connection taken. We will ensure this is looked into on priority and that you have a resolution as soon as possible.
Regards,
Team Matrix

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By: Matrix_Cellular Deactivated | Nov 08, 2013 10:00 AM  (Updated Dec 02, 2013 06:21 PM) imageComments 1

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