MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter the 4-digit code
For Business
MouthShut Logo
Verified Member MouthShut Verified Member
Delhi India
JOIN ME TO SUE MATRIX - WILL You?
Sep 15, 2009 03:36 PM 2159 Views

Network:

Customer Service:

Charges and Billing:

Can we solution to this matrix cellular's fraudulent business. Please let us join hands in showing them the real power of customers. the company knows that in India customers are bound to 'Mar' with 'Kasht' ....die with trouble....please let us do something about it instead of just writing stuff here at mounth shut.


How can they take customers for granted. I think they have spent money only on marketing and advertising.. After going thru all the review available who will go for matrix....the name itself suggests a 'trap'. First of all, you need to pay 10, 000 as security and then the bill you get is equivalent or double the amount. keep calling the customer care. it actually doesn't exist.....And if you are from Delhi or any other metropolitan...you are bound to spend a huge amount calling up ALLAHABAD....


What great idea and hats off to the person who started this....to sue it in U.P. it will a pain you know where....so can we actually sue it......


If anyone of you is a lawyer in Allahabad can....others will not bother no?


The easiest way is to post this article where the poor customers are not going to read when they are going to buy! So what am I doing here either?

Brand Response

Dear Customer,
I understand that there has been a delay in addressing your concern. At the outset, I apologize for the same and the inconvenience caused to you. Please provide us with your name and contact information on the below referenced email id, so that we may call you and personally assist you in resolving any discrepancy.
We appreciate your business and endeavour to provide the best service at all times.
Regards,
Shibumi
shibumi.chopra@matrix.in

Upload Photo

By: Matrix_Cellular Deactivated | Mar 03, 2012  03:55 AM imageComments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Matrix Mobile Operator
1 Bad
2 Average
3 Good
4 Very Good
5 Excellent

MouthShut's Top Picks: Must-Read Articles

View All
X