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About Matrix Mobile Operator

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Verified Member MouthShut Verified Member
Ny United States of America
Matrix cellular phone use in USA
Jul 30, 2012 03:15 PM 1913 Views

Network:

Customer Service:

Charges and Billing:

I used this service to have connectivity with friends and family but this was a complete DISASTER. not only there was difficulty in connecting to local numbers - I was charged even for attempting to connect. All dropped calls were billed for even though the call never went through.


Only an idiot will make multiple 1 minute calls to the same number if the call went though the first time and secondly in that case the call will be more than a minute but unfortunately - I was charged a dollar for each of this, thus leading to a 5 digit phone bill in less than 2 weeks.


They are cheats. So please future users, BEWARE!!!!

Brand Response

Dear Nidhi,
We are sorry to know that you have not been happy with the billing raised on your account.
We would appreciate if you could share your Matrix account details so that we may recheck the bills and discuss further with you.
Thanks
Hina
hina.rohira@matrix.in

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By: Matrix_Cellular Deactivated | Sep 06, 2012  05:35 PM imageComments 2

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