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Bangalore India
Matrix cheats
Jun 23, 2015 09:48 AM 13166 Views

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Charges and Billing:

I used matrix sim card for travel to USA.  Once credit card authorization is given they are going on swiping the card. For simcard which was not used after FEB/Mar even in May they have taken Rs25000/-. Totally they have looted about >Rs45000/-. Neither is billing available.


After several calls to their office no one is answerable. Its been 4 months of traumatic experience. I had picked the card from Bangalore International Airport Terminal.


I am frustrated and even though card is blocked I have to pay for it.I am posting this for warning fellow travelers.Going to file a consumer court complain now.

Brand Response

Dear Valued Customer,
We are sorry for the inconvenience caused. To investigate this matter further, request you to contact me on tushar.agarwal@matrix.in and let us know the details of the connection taken. We will ensure this is looked into on priority and that you have a resolution as soon as possible.
Warm Regards,
Tushar Agarwal
Senior Manager
Customer Care

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By: Matrix_Cellular Deactivated | Jun 23, 2015  10:49 AM imageComments 0

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