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New Delhi India
Best Marketing & Worst Services
Mar 04, 2014 06:27 PM 8167 Views

Network:

Customer Service:

Charges and Billing:

All I can say is just do not go for the services of this operator or else you will end up with 132000 INR as outstanding bill which was supposed to be around 25000 as the executive informed me.


Terrible Network, Pathetic Support and the data card did not work for the first couple of days and there was no one to answer my call.


Instead of a single sim they gave me 5 sim across Europe as it was supposed to be cost effective.


For anyone who reads this, its a sincere appeal that please do not go for this service provider.


And the worst part is that they still have guts to post Fake Reviews over this site.


A friend of mine who works with the company informed me that all the reviews are fake and they have hired a company for this job.


Sorry that I can not disclose the name of that company.

Brand Response

Dear Valued Customer,
We are sorry for the inconvenience caused. To investigate this matter further, request you to contact me on tushar.agarwal@matrix.in and let us know the details of the connection taken. We will ensure this is looked into on priority and that you have a resolution as soon as possible.
Warm Regards,
Tushar Agarwal
Senior Manager
Customer Care

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By: Matrix_Cellular Deactivated | Mar 05, 2014  04:50 PM imageComments 0

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