Mar 03, 2009 06:39 PM
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MakeMyTrip Cares
MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Avoid makeMyTrip, Period.
Why, you ask? Ok, I booked my travel with makeMyTrip and paid thru mycard. Near the completion of my stay at Cidade de Goa, it was by chancethat I saw their Jan-Mar offer. At their reception I simply computed myhotel charges only to find I was overcharged by at least Rs. 13, 000.
Right there and then I spoke to the manager, he confirmed that mycalculation was correct. I also spoke with their agents in Delhi andthey too confirmed the amount.
Then I asked the person in makeMyTrip. I wrote to her giving the entirecalculation. After few calls and few reminders, she acknowledged thatit was a "mistake" !! And reverted that amount!!!
If I hadn't checked by chance, I would have never known about the overcharging of 13000/- What a way to cheat!!!I had then asked for flight charges details and the lady repeatedlytold me there is no problem there in flight charges. Only when I firmlysaid I was not asking for unnecessary information, she sent me theflight details. I have not yet been able to compute the fare.
Avoid makeMyTrip.
