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Verified Member MouthShut Verified Member
Kolkata India
Don't ever book anyything on makemytrip.com
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
May 03, 2010 01:24 PM 1638 Views

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MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

I went to ICICI Bank net banking. There I saw Makemytrip is offering Rs. 200/- cash back if I do booking using net banking provided there is one code ICICINET to be entered into their promotional code. Hence I did that and did payment using ICICI Net banking. They didnt return Rs. 200/-. When I inquired through their customer support, they simply refused saying I had never entered that promotional code which is "ICICINET" .


Any Tom, Dick or Harry will also know where and how to enter those promotional codes. This is shows what level of cheaters they are. I searched google with words like travel croos..fraud, and got this link which is Mouthshut.com and then I realized this website (travel operator) is blacklisted by most fo the user. Alas I knew about it!!!


Never ever to any booking on make my trip. They are cheaters of the first order. I had faced similar situation 2 years back. But I was new to these kind of bookings at that time.

Brand Response

Dear Jayantasarkar,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.

Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Warm regards

Team-MakeMyTrip Care

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By: MakeMyTrip | Oct 19, 2013  10:22 AM imageComments 0

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