Apr 21, 2014 01:41 PM
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MakeMyTrip Cares
MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Makemytrip representative did not plan my trip properly. He excluded many tourist attractions. The itinerary was such that I had to spend more time inside the hotel room than sightseeing. There were nobody to receive me at the airport.
I had to take the help of some taxi drivers to track down their representative. Same thing happened when I reached Neil Island.
Their representatives and drivers were not at at all customer friendly. MakeMyTrip appears good in booking you and collecting money.
Even though I had booked with them two months in advance, my ferry tickets were not ready in time. I could have had better trip for 60 to 75% of the cost I paid to them.
Even the places like Ross Island, Chattam saw mill were not initially included even though they are right in Port Blair and very important attractions.
