Feb 13, 2015 01:51 PM
2238 Views
(Updated Mar 09, 2015 11:43 PM)
MakeMyTrip Cares
MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
I booked a Ticket from MakeMyTrip on 07/11/2014 amount 20, 966.00 ID is NF2202746149512.
ticket was cancelled through MakeMyTrip Itself on 21 Dec Refund ID Refund Amount 17116 generated and Status appearing as Refund Sent To Bank Since the day it is cancelled.
From That day till today after calling to Customer Care # of times with average waiting time 10 mins each, and getting a status a we are escalating this Issue you will get a response back from us in 4/6 Working days which is never received.
There is Complaint Raised and Escalated to Highest level of Escalation which is completely ignored and I have not received even a single response from the MakeMyTrip on this, Which a completely useless and misleading interface provided to users.
My sincere suggestion to to all travelers please avoid using MakeMyTrip completely, since its very painful to get the Refund for Cancelled tickets and since such booking / cancellation done from MakeMyTrip are never entertained from Airlines.
It is not possible here to rate them -ve, but rating should be considered as -ve for their service and support.
My review is marked as resolved without even resolving it or sending a proper communication. This is a extreme of misleading information and worst customer service.
